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Data protection declaration

Unless otherwise stated below, the provision of your personal data is not legally or contractually required for the conclusion of a contract. You are not obliged to provide the data. The failure to provide will have no consequences. This applies only if no other information is provided during further processing.

Personal data" means any information relating to an identified or identifiable natural person.
 
Server logs
You can visit our website without providing any personal information. 
Each time you visit our website, usage data is transmitted to us or our web host / IT service provider via your internet browser and stored in log files (so-called server log files). This stored data includes e.g. the name of the page visited, the date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 par. 1 sub f of the German Teleservices Act (AVG) for the legitimate interest of a trouble-free operation of our website and for the improvement of our services. 
 

Customer account Orders      
 

Customer account
When you open a customer account, we collect your personal data to the extent specified. The purpose of data processing is to improve your purchasing experience and to simplify order processing. Processing is carried out with your consent on the basis of Article 6 (1)(a) of the AVG. You may revoke your consent at any time by notifying us accordingly without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
 
Collection, processing and transfer of personal data on orders 
We collect and process your personal data only to the extent necessary to execute and process your order and to process your requests. The provision of the data is necessary for the conclusion of the agreement. Failure to make them available means that no agreement can be concluded. The processing takes place on the basis of art. 6, par. 1 sub b AVG and is necessary for the conclusion of a contract with you. 
For example, your data is passed on to your chosen transport and drop-shipping providers, payment service providers, order processing service providers and IT service providers. In all cases, we strictly adhere to the legal regulations. The extent of data transmission is kept to a minimum.
 

Contact Newsletter      
 

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent that you have provided it. The data processing serves the purpose of contacting you. By sending your message you agree to the processing of the transmitted data. The processing takes place with your consent on the basis of Article 6 (1) sub a of the AVG. 
You may withdraw your consent at any time by notifying us without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal. Your email address will only be used to process your request. Your data will then be deleted if you have not consented to further processing and use.
 
Use of e-mail address for sending direct mail 
We use your e-mail address, which we have received in the context of the sale of goods or services, for the electronic transmission of advertisements for our own goods or services, which are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to make it available means that no contract can be concluded. The processing is carried out on the basis of Article 6 (1) f AVG from the legitimate point of view of direct mail. You can object to this use of your e-mail address at any time by informing us of this. The contact details for the objection procedure can be found in the colophon. You can also use the link provided in the promotional e-mail. There is no charge for this other than the shipping costs according to the basic rates.
 

Transport companies      
 

Passing the email address to transport companies for information on shipping status
Within the scope of the contract processing, we pass on your e-mail address to the shipping company provided that you have expressly agreed to this in the ordering process. The purpose of the transmission is to inform you about the shipping status by e-mail. The processing takes place with your consent on the basis of Article 6 (1) a AVG. You can revoke the consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent until revocation.
 

Payment service providers      

Using PayPal
All PayPal transactions are subject to PayPal's Privacy Statement. You can find it at https://www.paypal.com/nl/webapps/mpp/ua/privacy-full?locale.x=nl_NL
 

Using PayPal Express
We use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website.
The purpose of the data processing is to offer you the possibility to pay via the PayPal Express payment service.
The integration of this payment service requires PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when opening the website. Cookies can also be used for this. The cookies allow your browser to be recognised (again). 
This data processing, in particular the setting of cookies, is based on Art. 6 (1) (f) of the German Data Protection Act (AVG) and is in our main legitimate interest to offer various payment options to our customers. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act.
By selecting and using PayPal Express, the data necessary for payment processing will be transferred to PayPal in order to perform the contract with you with the selected payment method. This processing takes place on the basis of Art. 6, paragraph 1, point b of the AVG.
Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy statement. Here.
 

Cookies

Our website makes use of cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows for unique identification of the browser when the website is called up again.

Cookies are stored on your computer. You therefore have complete control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be informed of the placement of cookies and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
You can find out how to manage cookies (including deactivation) in the main browsers via the links below:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=nl
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies to make our website more user-friendly, effective and secure. In addition, cookies enable our systems to recognise your browser, even after a page change, and to offer you services. Some functions of our website cannot be offered without the use of cookies. This requires the browser to be recognised even after a page change.
The processing takes place on the basis of art. 6 par. 1 section f of the German Teleservices Act (AVG) and is based on a predominantly justified interest in the optimal functioning of our website and the user-friendly and effective design of our offer.
For reasons relating to your particular situation, you have the right to object at any time to the processing of your personal data on the basis of Article 6 (1) (f) of the AVG.

Advertising analysis      
 

Use of Google Analytics
On our website, we use the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If your normal place of residence is in the European Economic Area or in Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the competent party responsible for your data. Google Ireland Limited is therefore the company associated with Google which is responsible for processing your data and complying with the applicable data protection laws.
Data processing serves the analysis of this website and its visitors as well as marketing and advertising purposes. On behalf of the owner of this website, Google will use the information obtained to analyse your use of the website, to report on the activities on the website and to provide further services to the website owner related to the use of the website and the internet.
The following information, among others, may be collected: IP address, date and time of page access, click path, information about the browser you used and the device you used, pages'visited, referrer URL (website, through which you accessed our website), location data, purchasing activities. The IP address transmitted from your browser in the context of Google Analytics will not be combined with other Google data. Google Analytics uses technologies such as cookies, web memory in the browser and tracking pixels which enable an analysis of your use of the website. The information generated by this process about your use of the website is generally transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website.
Your IP address will be truncated beforehand by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and therefore undertakes to comply with the European data protection directives.
The data processing, in particular the setting of cookies, is carried out on the basis of Article 6 (1) (f) of the General Data Protection Act (AVG) in accordance with our overriding legitimate interest in the demand-oriented and goal-oriented design of the website. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act.
You can prevent the registration of the data generated by Google Analytics and related to your use of the website (including your IP address) and the processing of these data by Google by downloading and installing the plug-in available under the following link [.http://tools.google.com/dlpage/gaoptout?hl=nl]. In order to prevent the cross-device data recording and storage by Google Analytics, you can set an opt-out cookie. Opt-out cookies prevent the future recording of your data when you visit this website. You must opt-out on all systems and devices used so that this works everywhere. If you delete the opt-out cookie, the requests will be sent to Google again. Clicking here will set the opt-out cookie: Deactivating Google Analytics. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/nl.html under https://www.google.nl/intl/nl/policies/ as well as below https://policies.google.com/technologies/cookies?hl=nl.
 
Using Matomo 
On our website, we use the Matomo analysis tool from InnoCraft Ltd. (150 Willis St, 6011 Wellington, New Zealand; "Matomo").
The purpose of data processing is to analyse this website and its visitors. Cookies may be used for this purpose, which enable the recognition of the Internet browser. The following information, among others, can be collected in the process: IP address, information on the browser you used and on the device you used, files you clicked on or downloaded, clicks on links to third-party websites, referrer URL (website, through which you called up our website), URL of our website, number of your visits, time of your first visit, date and time of the visit, time zone, location data. This data can be used to create user profiles under a pseudonym. The data collected using Matomo technologies will not be used to personally identify visitors to this website and will not be combined with personal data about the bearer of the pseudonym without the consent of the person concerned.
The data processing, in particular the setting of cookies, is carried out on the basis of Article 6 (1) (f) of the General Data Protection Act (AVG) in accordance with our overriding legitimate interest in the demand-oriented and goal-oriented design of the website. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act. The use of Matomo and the associated data collection and storage can be deactivated at any time with effect for the future:
 

Use of Google Ads Conversion Tracking
On our website, we use the online advertising programme "Google Ads" and in this context Conversion Tracking (visit evaluation). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If your place of residence is within the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the competent data controller for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and ensuring compliance with the applicable data protection laws.
When you click on an advertisement provided by Google, a cookie for Conversion Tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages'of our site and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the advertisement and were forwarded to this page. Each Google Ads customer receives a different cookie. Therefore, there is no possibility that cookies can be tracked through the Ads customers' websites.
The information collected using the Conversion cookie is used to generate Conversion statistics. This tells us the total number of users who clicked on one of our ads and were forwarded to a page with a Conversion Tracking tag. However, we do not receive any information that would allow us to identify users personally.
If necessary, your data will be transferred to the USA. Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and therefore undertakes to comply with the European data protection guidelines.
The data processing, in particular the setting of cookies, is based on Article 6 (1) (f) of the General Data Protection Act (AVG) and has to do with our legitimate interest in targeting visitors with interest-based advertising. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act.
You can deactivate personalised advertising in Google's advertising settings. You can find instructions on how to do this under https://support.google.com/ads/answer/2662922?hl=nl.
Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page under https://www.networkadvertising.org/choices/ and to apply the further information for opting out mentioned there.
They will then not be included in the Conversion Tracking statistics.
Further information and the privacy statement of Google can be found under: https://www.google.nl/policies/privacy/



Plug-ins and others
 

Use of Google reCAPTCHA 
On our website, we use the service reCAPTCHA from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the entity responsible for processing your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the Google-affiliated company responsible for processing your data and for ensuring compliance with applicable data protection laws.
The question serves to distinguish whether the input is made by a person or by automated machine processing. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if necessary, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google in the European Union and if necessary also in the USA. For data transfers to the USA there is an adequacy decision by the European Commission, the "Privacy Shield". Google participates in the "Privacy Shield" and has submitted to the guidelines. 
The processing takes place on the basis of art. 6 par. 1 sub f AVG from the legitimate interest to protect our website from automated spying, abuse and spam. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act. 
More information about Google reCAPTCHA and the associated privacy statement can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy. 
 

Rights of data subjects and storage period
 

Duration of storage
After the end of the contract, the data will first be stored for the duration of the guarantee period, then in compliance with the legal storage periods, in particular the tax and commercial law periods, and deleted after the end of this period, insofar as you have not agreed to further processing and use.
 
Rights of the affected person
If the legal requirements are met, you have the following rights in accordance with Articles 15 to 20 of the AVG: Right to information, correction, deletion, restriction of processing, data portability.
In addition, you have the right to object to the processing on the basis of Article 21 (1) AVG, as well as to the processing aimed at direct mail.
 
Please contact us on request. The contact details can be found in our colophon.
 
Right to complain to a supervisory authority
In accordance with Article 77 of the AVG, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not being carried out lawfully.
 
Right to object
If the processing of personal data mentioned here is based on our legitimate interests in accordance with art. 6, par. 1 f AVG, you have the right, for reasons arising from your specific situation, to object at any time to such processing with future effect.
After a successful objection, the processing of the data in question will be terminated, unless we can demonstrate that there is an overriding justifiable reason for the processing, which outweighs your interests, rights and freedoms, or if the processing is for the purpose of filing, exercising or defending legal claims.
 
If personal data are processed for direct marketing purposes, you may object at any time to such processing by informing us accordingly. After successful objection we will cease the processing of the data concerned for the purpose of direct marketing.
 

Last update: 23.10.2019