If you live in the Netherlands or Germany, you will usually receive your order 1-4 working days after placing your order. Immediately after your package is shipped you will receive a shipping confirmation e-mail with a 'tracking number', so you can quickly see where your order is.
In other countries the delivery time is normally 4-6 working days.
Below you will find an overview of the shipping costs and delivery time per country.
| Country | Shipping costs standard | Regular delivery time *1*2 | Option Tracking *3 | Free shipping from order value |
| Germany | 4,90 € | 1-4 working days | ✓ | 50 € |
| Netherlands | 4,90 € | 1-4 working days | ✓ | 50 € |
| Belgium | 4,90 € | 1-4 working days | ✓ | 50 € |
| Austria | 4,90 € | 1-4 working days | ✓ | 50 € |
| Switzerland | 4,90 € | 4-5 working days | – | 50 € |
| Italy | 4,90 € | 4-6 working days | – | 50 € |
| Other EU countries | 4,90 € | 4-6 working days | on demand | on demand |
| Other countries | on demand | on demand | on demand | on demand |
*1 Shipping takes place after the amount payable has been credited to our account.
*2 Delivery to the Wadden Islands takes place via regular mail and normally takes 4-6 working days. There is no tracking information available.
*3 Tracking data are (if available) sent to you by mail.
RETURNS
If you wish to return, you are entitled to a full refund including the shipping costs within 14 days without giving any reason. Provided that the packaging is undamaged and unopened. The return shipping costs are for your own account.
For a return, please fill in our contact form in.