Shipping & return policy

If you live in the Netherlands or Germany, you will usually receive your order 1-4 working days after placing your order. Immediately after your package is shipped you will receive a shipping confirmation e-mail with a 'tracking number', so you can quickly see where your order is.

In other countries the delivery time is normally 4-6 working days.

Below you will find an overview of the shipping costs and delivery time per country.

CountryShipping costs
standard
Regular delivery time *1*2 Option
Tracking *3
Free shipping from order value
Germany4,90 €1-4 working days✔90 €
Netherlands4,90 €1-4 working days✔90 €
Belgium4,90 €1-4 working days✔90 €
Austria 4,90 €1-4 working days✔90 €
Switzerland 5,90 €4-5 working days90 €
Italy 5,90 €4-6 working days90 €
Other EU countries 5,90 €4-6 working dayson demand  on demand
Other countrieson demand on demand on demand on demand

*1 Shipping takes place after the amount due has been credited to our account.
*2 Delivery to the Wadden Islands takes place via regular mail and normally takes 4-6 working days. There is no tracking information available.
*3 Tracking data are (if available) sent to you by mail.

RETURN

If you wish to return, you are entitled to a full refund including the shipping costs within 14 days without giving any reason. Provided that the packaging is undamaged and unopened. The return shipping costs are for your own account.

For a return, please fill in our contact form in.