Unless otherwise stated below, the provision of your personal data is not legally or contractually required for the conclusion of a contract. You are not obliged to provide the data. The failure to provide will have no consequences. This applies only if no other information is provided during further processing.
Customer account Orders
Payment service providers
All PayPal transactions are subject to PayPal's Privacy Statement. You can find it at https://www.paypal.com/nl/webapps/mpp/ua/privacy-full?locale.x=nl_NL
You can find out how to manage cookies (including deactivation) in the main browsers via the links below:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=nl
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically necessary cookies
The processing takes place on the basis of art. 6 par. 1 section f of the German Teleservices Act (AVG) and is based on a predominantly justified interest in the optimal functioning of our website and the user-friendly and effective design of our offer.
For reasons relating to your particular situation, you have the right to object at any time to the processing of your personal data on the basis of Article 6 (1) (f) of the AVG.
On our website, we use the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If your normal place of residence is in the European Economic Area or in Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the competent party responsible for your data. Google Ireland Limited is therefore the company associated with Google which is responsible for processing your data and complying with the applicable data protection laws.
Data processing serves the analysis of this website and its visitors as well as marketing and advertising purposes. On behalf of the owner of this website, Google will use the information obtained to analyse your use of the website, to report on the activities on the website and to provide further services to the website owner related to the use of the website and the internet.
The following information, among others, may be collected: IP address, date and time of page access, click path, information about the browser you used and the device you used, pages'visited, referrer URL (website, through which you accessed our website), location data, purchasing activities. The IP address transmitted from your browser in the context of Google Analytics will not be combined with other Google data. Google Analytics uses technologies such as cookies, web memory in the browser and tracking pixels which enable an analysis of your use of the website. The information generated by this process about your use of the website is generally transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website.
Your IP address will be truncated beforehand by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and therefore undertakes to comply with the European data protection directives.
The data processing, in particular the setting of cookies, is carried out on the basis of Article 6 (1) (f) of the General Data Protection Act (AVG) in accordance with our overriding legitimate interest in the demand-oriented and goal-oriented design of the website. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act.
On our website, we use the Matomo analysis tool from InnoCraft Ltd. (150 Willis St, 6011 Wellington, New Zealand; "Matomo").
The purpose of data processing is to analyse this website and its visitors. Cookies may be used for this purpose, which enable the recognition of the Internet browser. The following information, among others, can be collected in the process: IP address, information on the browser you used and on the device you used, files you clicked on or downloaded, clicks on links to third-party websites, referrer URL (website, through which you called up our website), URL of our website, number of your visits, time of your first visit, date and time of the visit, time zone, location data. This data can be used to create user profiles under a pseudonym. The data collected using Matomo technologies will not be used to personally identify visitors to this website and will not be combined with personal data about the bearer of the pseudonym without the consent of the person concerned.
The data processing, in particular the setting of cookies, is carried out on the basis of Article 6 (1) (f) of the General Data Protection Act (AVG) in accordance with our overriding legitimate interest in the demand-oriented and goal-oriented design of the website. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act. The use of Matomo and the associated data collection and storage can be deactivated at any time with effect for the future:
Use of Google Ads Conversion Tracking
On our website, we use the online advertising programme "Google Ads" and in this context Conversion Tracking (visit evaluation). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If your place of residence is within the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the competent data controller for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and ensuring compliance with the applicable data protection laws.
When you click on an advertisement provided by Google, a cookie for Conversion Tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages'of our site and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the advertisement and were forwarded to this page. Each Google Ads customer receives a different cookie. Therefore, there is no possibility that cookies can be tracked through the Ads customers' websites.
The information collected using the Conversion cookie is used to generate Conversion statistics. This tells us the total number of users who clicked on one of our ads and were forwarded to a page with a Conversion Tracking tag. However, we do not receive any information that would allow us to identify users personally.
If necessary, your data will be transferred to the USA. Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and therefore undertakes to comply with the European data protection guidelines.
The data processing, in particular the setting of cookies, is based on Article 6 (1) (f) of the General Data Protection Act (AVG) and has to do with our legitimate interest in targeting visitors with interest-based advertising. You have the right to object at any time, for reasons relating to your specific situation, to the processing of your personal data on the basis of Art. 6 (1) (f) of the General Data Protection Act.
You can deactivate personalised advertising in Google's advertising settings. You can find instructions on how to do this under https://support.google.com/ads/answer/2662922?hl=nl.
They will then not be included in the Conversion Tracking statistics.
Further information and the privacy statement of Google can be found under: https://www.google.nl/policies/privacy/
Plug-ins and others
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the entity responsible for processing your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the Google-affiliated company responsible for processing your data and for ensuring compliance with applicable data protection laws.
The question serves to distinguish whether the input is made by a person or by automated machine processing. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if necessary, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google in the European Union and if necessary also in the USA. For data transfers to the USA there is an adequacy decision by the European Commission, the "Privacy Shield". Google participates in the "Privacy Shield" and has submitted to the guidelines.
Rights of data subjects and storage period
Last update: 23.10.2019